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Resetting Passwords

 
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Amaltea
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PostPosted: Tue Jun 24, 2014 10:00 am    Post subject: Resetting Passwords Reply with quote

We often get emails for members requesting a password reset. We do not do that. Why? We do not know if you are really the owner of that account. But, if you did forget your password you can reset it yourself.

You can go to the login page and click on Forgot Password. This will send you a new password to the email connected to that account. If you don't know which email you used, we cannot help you either. As a member it is your responsibility to keep your email address updated on your profile. Changing the email to your account will lock the account, you will receive a confirmation email and you can then reactivate it.

So please remember to update your email address.

Related topic: Ability to reuse email addresses
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